Platinum Home Services

The reviews for Platinum Home Services present a mix of positive and negative sentiments, with a dominant trend leaning towards dissatisfaction. While a few customers commend the efficiency and professionalism of certain technicians, a substantial number express frustration with scheduling issues, inadequate communication, and unresolved service problems. Many reviewers highlight a lack of account... Read more

The reviews for Platinum Home Services present a mix of positive and negative sentiments, with a dominant trend leaning towards dissatisfaction. While a few customers commend the efficiency and professionalism of certain technicians, a substantial number express frustration with scheduling issues, inadequate communication, and unresolved service problems. Many reviewers highlight a lack of accountability, particularly concerning service quality and refund policies. Overall, the general sentiment suggests a significant need for improvement in customer service, communication, and adherence to commitments. In more detail, there are some common themes throughout the reviews. Customers frequently mention a lack of effective communication from the scheduling staff, resulting in confusion regarding appointment times. This mismanagement leads to frustration and contributes to negative customer experiences. Additionally, several customers cite concerns over the quality of work performed, claiming that issues remained unresolved or were exacerbated by Platinum's actions. There is also a notable mention of dissatisfaction regarding the company Read less