Mr. Rooter Plumbing of Norfolk County

This contractor's reviews present a deeply mixed picture, with two strongly negative reviews and three positive ones. Professionalism is the most-mentioned dimension and is significantly dragged down by one reviewer describing the technician as 'incredibly rude' and another reporting repeated no-shows and dismissive customer service staff — both serious red flags. Pricing is similarly polarized:... Read more

This contractor's reviews present a deeply mixed picture, with two strongly negative reviews and three positive ones. Professionalism is the most-mentioned dimension and is significantly dragged down by one reviewer describing the technician as 'incredibly rude' and another reporting repeated no-shows and dismissive customer service staff — both serious red flags. Pricing is similarly polarized: one reviewer explicitly called out attempted upselling and overcharging, while another noted fees are 'a bit elevated' but fair for the quality, and a third praised prompt same-day service without pricing complaints. Project completion suffers heavily from the two cancellation incidents and the abandoned job scenario, though the positive reviews do describe work being completed thoroughly and efficiently. The three positive reviews highlight individual technicians (Jake, Andy, Dave) by name, suggesting quality may be highly dependent on which technician is assigned rather than consistent company-wide standards. Read less