Mass State Kitchen & Bath

The reviews primarily highlight the professionalism and technical expertise of Manny and Paul at Mass State Kitchen & Bath. Customers expressed a high level of trust in their skills, particularly in terms of compliance with industry standards like ADA and plumbing codes, which is critical for remodeling projects. Reviewers noted the clarity of communication throughout the process, with no unexpect... Read more

The reviews primarily highlight the professionalism and technical expertise of Manny and Paul at Mass State Kitchen & Bath. Customers expressed a high level of trust in their skills, particularly in terms of compliance with industry standards like ADA and plumbing codes, which is critical for remodeling projects. Reviewers noted the clarity of communication throughout the process, with no unexpected costs or issues arising, which is a common concern in home renovation work. The company's hands-on approach was another recurring theme; clients appreciated that there were no subcontractors involved in the core work, ensuring consistent quality and direct oversight by the owners. This personal touch contributes to the favorable perception of the company's reliability and dedication to customer satisfaction. Additionally, the reviews mention efficient project completion, with several clients noting that projects were finished on time and to a high standard. Customer support was also praised, as clients felt listened to and understood in terms of their specific needs, particularly for those requiring modifications for aging in place or accessibility. In summary, the reviews indicate that Mass State Kitchen & Bath is well-regarded for their skilled and honest service, focus on customer needs, and commitment to delivering high-quality workmanship. Clients are likely to recommend their services and approach, especially for bathroom remodels that require careful planning and execution. Read less