Malone Plumbing & Heating

Malone Plumbing demonstrates strong professionalism with consistent praise for courtesy, responsiveness, and punctuality across 28 reviews. Project completion is solid with most jobs finished on time and to customer satisfaction (22 mentions). Technical experience is evident with skilled plumbers handling complex repairs (18 mentions). However, pricing is a significant concern, with 15 reviews exp... Read more

Malone Plumbing demonstrates strong professionalism with consistent praise for courtesy, responsiveness, and punctuality across 28 reviews. Project completion is solid with most jobs finished on time and to customer satisfaction (22 mentions). Technical experience is evident with skilled plumbers handling complex repairs (18 mentions). However, pricing is a significant concern, with 15 reviews explicitly mentioning cost issues—customers report being overcharged, padded bills, high dispatch fees, and unwillingness to honor warranty work. The company shows inconsistency: excellent service from some technicians contrasts sharply with rude, dismissive behavior from others (particularly dispatch/management). Recent reviews (2024-2025) are predominantly positive, while older reviews (2019-2020) contain more serious complaints about billing practices and poor workmanship. Read less