Overview of Company Customer Sentiment Analysis in January
The reviews for M H Mechanical portray overwhelmingly negative sentiment, reflecting a deep dissatisfaction with the company's performance. Customers consistently report subpar workmanship, instances of being overcharged, and concerns about safety and reliability. Many claim to have paid significant amounts only to receive incomplete or hazardous installations, leading to a multitude of financial ... Read more
The reviews for M H Mechanical portray overwhelmingly negative sentiment, reflecting a deep dissatisfaction with the company's performance. Customers consistently report subpar workmanship, instances of being overcharged, and concerns about safety and reliability. Many claim to have paid significant amounts only to receive incomplete or hazardous installations, leading to a multitude of financial losses. Numerous reviewers express frustration over poor communication, unresponsiveness, and a lack of professionalism from the owner, Mike Hughes. Overall, customers express feelings of being scammed and betrayed by a contractor who appears to avoid accountability for his work. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews present an alarming pattern of negative experiences with M H Mechanical, largely centered around the owner, Mike Hughes. A prevalent theme across the reviews is the perception that Hughes engages in deceptive practices, including charging high fees for substandard work and the failure to complete projects as promised. Customers frequently mention that they felt cheated and suggest that... Read more
The reviews present an alarming pattern of negative experiences with M H Mechanical, largely centered around the owner, Mike Hughes. A prevalent theme across the reviews is the perception that Hughes engages in deceptive practices, including charging high fees for substandard work and the failure to complete projects as promised. Customers frequently mention that they felt cheated and suggest that Hughes intentionally avoids returning to resolve issues after receiving payment. Many reviews highlight serious safety concerns, particularly with heating systems that had been improperly installed, leading to potential hazards such as gas leaks or carbon monoxide poisoning. Multiple customers expressed anger over being left in dangerous, cold conditions, especially families with small children. Several instances point to unfinished or poorly executed work that required hiring other competent contractors to rectify, often at significant additional expense to the customers. The unlicensed status of M H Mechanical is another point of contention, with numerous customers highlighting Hughes's lack of proper credentials for the work being conducted. This not only raises concerns about the quality of work but also legal implications regarding the jobs performed. Many reviewers noted that they had trouble reaching Hughes for follow-ups and that their complaints regarding incomplete jobs or hazardous installations were met with evasive or nonexistent communication. Furthermore, reviewers have mentioned a suspicious pattern of Hughes changing business names to evade negative feedback Read less