Hope Energy
1.0 /5 (1 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent review for Hope Energy reflects a highly negative sentiment, characterized by dissatisfaction with the service provided. The reviewer describes an alarming interaction with a technician, highlighting unprofessional behavior and a lack of communication. There is a strong sense of frustration leading to the decision to terminate further service with the company.
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Overview of Company Customer Sentiment Analysis in January
The review reveals multiple key issues influencing the overall sentiment towards Hope Energy. First and foremost, the technician's late arrival to the appointment set a negative tone for the interaction. The reviewer expresses disappointment not only with the timing but also with the demeanor of the technician. Describing Matt as having "marched around" the basement and responding angrily when pro... Read more