Greenwood Plumbing & Heating

This company shows significant inconsistency across reviews spanning nearly a decade. Two older reviews (2016, 2021) praise punctuality, skill, and professionalism highly, while two recent reviews (2015, 2021) describe serious failures in communication, follow-through, and customer respect. The 2021 review details a month-long unresolved heating issue with poor callback communication and unexplain... Read more

This company shows significant inconsistency across reviews spanning nearly a decade. Two older reviews (2016, 2021) praise punctuality, skill, and professionalism highly, while two recent reviews (2015, 2021) describe serious failures in communication, follow-through, and customer respect. The 2021 review details a month-long unresolved heating issue with poor callback communication and unexplained client termination. The 2015 review documents aggressive upselling tactics, property damage, and dismissive behavior. Professionalism and project completion scores are dragged down by these critical failures, though technical skill is acknowledged in positive reviews. The company's reliability appears to have deteriorated or become highly variable. Read less