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Workman Score
42.3/100
Based on
189 reviews analyzed
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Overview of Company Customer Sentiment Analysis in May
GEM Plumbing and Heating receives a critically low WW Score of 42.3, driven primarily by severe pricing concerns and significant project completion failures. While individual technicians often demonstrate professionalism and technical competence, the company's business model—featuring non-transparent flat-rate pricing, high service fees, and markups far exceeding industry standards—generates o... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Circuit breaker installation
Circuit breaker repair
Doorbell repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal repair
Generator installation
Generator repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
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Price-friendly 28%
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Professionalism 58%
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Experience 62%
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Completion 45%
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