Evergreen Plumbing & Heating

Evergreen Plumbing and Heating exhibits severe and consistent deficiencies across all measured dimensions. While a small number of recent positive reviews (2024-2020) praise responsiveness and professionalism, the overwhelming majority of reviews spanning 2011-2023 document systematic problems: chronic no-shows and poor communication (professionalism score 42), egregious overpricing with markups o... Read more

Evergreen Plumbing and Heating exhibits severe and consistent deficiencies across all measured dimensions. While a small number of recent positive reviews (2024-2020) praise responsiveness and professionalism, the overwhelming majority of reviews spanning 2011-2023 document systematic problems: chronic no-shows and poor communication (professionalism score 42), egregious overpricing with markups of 300-3500% on parts and labor (pricing score 18), incomplete work and failure to honor callbacks (project completion score 35), and inconsistent technical competence with misdiagnoses and damage caused during service (experience score 48). The company's pattern of billing disputes, refund delays, customer bans, and unresponsiveness to complaints further undermines trust. Positive reviews appear isolated and may reflect exceptional circumstances rather than standard operations. Read less