Dennis Diffley Drain Services

This company exhibits severe inconsistency across reviews spanning 2009–2023. While positive reviews (2013–2020) consistently praise professionalism, responsiveness, fair pricing, and technical skill, negative reviews (2015–2023) document chronic communication failures, no-shows, incomplete work, and refusal to honor callbacks. The professionalism score is dragged down by 9 explicit mentions... Read more

This company exhibits severe inconsistency across reviews spanning 2009–2023. While positive reviews (2013–2020) consistently praise professionalism, responsiveness, fair pricing, and technical skill, negative reviews (2015–2023) document chronic communication failures, no-shows, incomplete work, and refusal to honor callbacks. The professionalism score is dragged down by 9 explicit mentions of missed appointments, no-call-no-shows, and poor responsiveness. Project completion is compromised by multiple accounts of abandoned work, unfinished jobs, and failure to address damage caused. Pricing feedback is mixed but leans negative when mentioned. The company appears to have experienced a significant operational decline or quality control collapse after 2020, with recent reviews (2021–2023) uniformly negative. Read less