CW Cummings Plumbing

CW Cummings receives strong praise across most dimensions, with multiple reviewers highlighting fair and transparent pricing, knowledgeable technicians, and professional, friendly attitudes. Responsiveness and communication are frequently praised, including callbacks, punctuality, and upfront set pricing. However, professionalism and project completion scores are meaningfully dragged down by a det... Read more

CW Cummings receives strong praise across most dimensions, with multiple reviewers highlighting fair and transparent pricing, knowledgeable technicians, and professional, friendly attitudes. Responsiveness and communication are frequently praised, including callbacks, punctuality, and upfront set pricing. However, professionalism and project completion scores are meaningfully dragged down by a detailed 1-star review from 2018 describing a commercial client left without heat for 3 days, ignored calls, and a failure to schedule a required final inspection — a serious lapse in follow-through. A second 1-star review from 2015 also cites scheduling difficulties and unprofessional behavior. These negative data points are credible and specific, and they prevent higher scores despite the volume of positive feedback. Read less