Carbone Plumbing, Heating & Air Conditioning

The reviews for Carbone Plumbing and Heating paint a consistently negative picture across nearly all dimensions. Pricing is the most heavily criticized area, with multiple reviewers describing unexplained overcharges, quotes not honored, inflated parts markups, and billing math that does not add up — resulting in a very low score of 10. Professionalism fares nearly as poorly, with multiple accou... Read more

The reviews for Carbone Plumbing and Heating paint a consistently negative picture across nearly all dimensions. Pricing is the most heavily criticized area, with multiple reviewers describing unexplained overcharges, quotes not honored, inflated parts markups, and billing math that does not add up — resulting in a very low score of 10. Professionalism fares nearly as poorly, with multiple accounts of rude, curt, or verbally abusive behavior from both technicians and office staff. Project completion is also severely impacted, with at least one reviewer explicitly stating the job was never finished and the work area left in a mess. The single positive review, which praised responsiveness and workmanship on an unusual job, provides a small upward signal on experience, but it is heavily outweighed by accounts of misdiagnosis, incorrect wiring, and inability to complete tasks. Read less