Anne The Plumber

Anne the Plumber receives strong praise across professionalism, communication, and technical skill from the majority of reviewers, with many specifically calling out punctuality, clear explanations, and friendly demeanor. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns about pricing transparency, with several customers reporting dramaticall... Read more

Anne the Plumber receives strong praise across professionalism, communication, and technical skill from the majority of reviewers, with many specifically calling out punctuality, clear explanations, and friendly demeanor. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns about pricing transparency, with several customers reporting dramatically higher-than-expected charges, undisclosed visit fees, and refusal to itemize bills. Project completion is also a notable weakness: multiple reviewers report work that was left incomplete, installations done incorrectly without follow-up correction, and at least one instance of a plumber leaving without resolving the issue they were called for. The pricing dimension is the most damaging, dragging the overall score down significantly given credible, detailed complaints from multiple independent reviewers. The experience dimension scores well but is tempered by a handful of accounts describing poor workmanship or misdiagnosis. Read less