Addessi Plumbing

Addessi Plumbing receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight Jim's responsiveness, communication, punctuality, friendliness, and willingness to go above and beyond (including phone troubleshooting, video walkthroughs, and returning for unrelated issues at no charge... Read more

Addessi Plumbing receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight Jim's responsiveness, communication, punctuality, friendliness, and willingness to go above and beyond (including phone troubleshooting, video walkthroughs, and returning for unrelated issues at no charge). Pricing is a major differentiator, with multiple reviewers explicitly noting Addessi charged significantly less than competing quotes, sometimes nearly half the price of larger companies. Project completion scores are strong, with jobs consistently described as thorough, clean, and fully resolved, though one negative review from 2011 describes a job that ran hours over schedule, left water damage near the furnace, and involved a rude attitude — this is the only notable completion and professionalism failure in the dataset. Experience scores are supported by numerous mentions of technical problem-solving, accurate diagnosis, and quality workmanship validated in one case by a retired plumbing inspector. The single 2-star review and one 3-star review (no text) prevent a perfect score and reflect that isolated negative experiences have occurred. Read less