Triangle Heating, Cooling & Plumbing

Across the range of reviews, a few key themes and sentiments emerge that encapsulate customer experiences with Triangle Heating, Cooling & Plumbing:Aggressive Sales Tactics: Many reviewers described the sales approach as high-pressure and relentless, often being asked about their budget frequently instead of receiving a straightforward quote. Customers felt manipulated into making quick decisions ... Read more

Across the range of reviews, a few key themes and sentiments emerge that encapsulate customer experiences with Triangle Heating, Cooling & Plumbing:Aggressive Sales Tactics: Many reviewers described the sales approach as high-pressure and relentless, often being asked about their budget frequently instead of receiving a straightforward quote. Customers felt manipulated into making quick decisions without the opportunity to compare quotes or consult with other companies.Inflated Pricing: A significant number of reviews indicated that customers were presented with estimates that far exceeded market rates, with some quote amounts being deemed "astronomically high." Reviewers reported feeling like they were being sold unnecessary services, with some ultimately opting for alternative providers who offered far more reasonable pricing.Service Reliability and Quality Concerns: Several complaints highlighted issues with service reliability, such as 'no-shows' for appointments and incomplete jobs. Reviewers recounted experiences of waiting extended periods for repairs, only to find that the work was either poorly executed or required additional unaddressed fixes shortly after completion.Customer Service Issues: Many customers reported experiencing inadequate communication from the company, including delayed responses and a dismissive attitude from staff when addressing concerns. There were instances where customers felt blamed for problems arising from Triangle's services, further exacerbating their dissatisfaction.Mixed Positive Experiences: Despite the predominantly negative feedback, there were mentions of some positive interactions with specific technicians who performed well and provided competent service. A few customers also praised the company's availability for emergency jobs and the efficiency of some installations. However, these positive experiences were often overshadowed by the larger quantity of negative accounts.Reputation Among Locals: A number of reviews referenced a poor local reputation for Triangle, stating that many community members are aware of their questionable practices, which has led to distrust and declining business within the area. In conclusion, while there are a handful of positive reviews, the overwhelming sentiment about Triangle Heating, Cooling & Plumbing is highly negative. Potential customers are advised to proceed cautiously and consider alternative options based on the significant number of complaints regarding pricing practices, service quality, and overall customer care. Read less