R & J Ertel

2.5 /5 (2 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for R & J Ertel reflect a mix of frustration and appreciation. On one hand, some customers express disappointment with pricing and billing clarity, feeling that the service they received did not correlate with the cost, leading them to seek alternatives for future work. On the other hand, there is praise for the professionalism and expertise of the staff who complete the jobs. Overall,... Read more

Services Offered Verified by Business

Faucet repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sink repair
Toilet repair

Business Details

View Detailed Pricing

Workman Score

  • Price-friendly
    50%
  • Professionalism
    80%
  • Experience
    80%
  • Completion
    70%

Overview of Company Customer Sentiment Analysis in January

The reviews highlight several key areas of concern and satisfaction. A prominent issue reported is the discrepancy between estimated and final billing, with a customer explicitly stating they were charged beyond the initial quote without clear justification. This has led to feelings of distrust and frustration toward the company's pricing practices. Another noteworthy point is the inconsistency i... Read more

    Other Related Plumbing Services in State College

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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