Tactical Plumbing & Heating
1.0 /5 (1 Reviews Analyzed)
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FollowWorkman Score
77.5/100
Based on
118 reviews analyzed
Angi
Thumbtack
Google
Score Data Quality
Strong evidence
All dimensions well covered
Overview of Company Customer Sentiment Analysis in March
The recent review of Tactical Plumbing & Heating reveals a mix of frustration and disappointment from the customer. While there was an attempt to diagnose and address the issue with the hot water heater, the outcome did not meet the customer's expectations. The customer feels misled regarding the ability to source the correct part and the warranty clarification, indicating a lack of communication ... Read more
Services Offered Verified by Business
Bathtub installation
Drain repair
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Toilet installation
Water heater installation
Workman Score
- Price-friendly
80%
- Professionalism
60%
- Experience
70%
- Completion
40%
Overview of Company Customer Sentiment Analysis in March
The review provided highlights several key sentiments and findings. Firstly, there is evident frustration stemming from the initial interaction where the employee diagnosed the issue but did not provide a satisfactory solution. The customer's expectation was not met when they returned from vacation to find that the new unit installed did not resolve the issue as promised. Additionally, the custo... Read more