Leroy B. Schannauer Plumbing & Heating

Overall, the reviews reflect a highly positive sentiment toward Leroy B. Schannauer Plumbing & Heating. Key aspects of the sentiment include:Promptness and Scheduling: Multiple reviewers noted the ability to get appointments quickly, suggesting efficiency in the company's scheduling process. This is a strong point that customers appreciate, as it minimizes wait times for necessary repairs.Professi... Read more

Overall, the reviews reflect a highly positive sentiment toward Leroy B. Schannauer Plumbing & Heating. Key aspects of the sentiment include:Promptness and Scheduling: Multiple reviewers noted the ability to get appointments quickly, suggesting efficiency in the company's scheduling process. This is a strong point that customers appreciate, as it minimizes wait times for necessary repairs.Professionalism and Transparency: The reviews emphasize the professionalism displayed by the company, including clear communication about costs for labor and parts. Customers felt there was no hidden agenda, which builds trust and confidence in the service provided.Knowledgeable Technicians: The technicians received praise for being well-informed and assessing customers' concerns effectively. This competence reassures customers about the quality of work being performed.Friendly Customer Interaction: The warmth and friendliness of the staff, particularly of the technicians Phil, Tony, and Kira, were highlighted positively. This personal touch enhances the overall customer experience and fosters long-term relationships with clients.Trustworthiness: Customers explicitly stated that they felt they were not getting ripped off, indicating a high degree of trust in the business. This sentiment of integrity adds significant value to the company's reputation and encourages repeat business. Overall, the consistent positive feedback across these reviews suggests that Leroy B. Schannauer Plumbing & Heating is doing well in key areas such as customer service, transparency, and quality of work, which likely contribute to a strong and favorable reputation in the community. Read less