Delco Storm & Sewer Services

The primary concerns raised in the reviews relay a sense of disappointment with the company's performance. One reviewer specifically mentioned their experience with a sewer stack replacement, where they felt that Delco Storm & Sewer Services was too quick to provide assurances without diligent investigation. This lack of thoroughness appears to lead to unforeseen complications that could have been... Read more

The primary concerns raised in the reviews relay a sense of disappointment with the company's performance. One reviewer specifically mentioned their experience with a sewer stack replacement, where they felt that Delco Storm & Sewer Services was too quick to provide assurances without diligent investigation. This lack of thoroughness appears to lead to unforeseen complications that could have been avoided with a more comprehensive initial assessment. Moreover, the reviewer expressed frustration over the need for multiple service calls and unexpected tasks that were revealed later in the project, such as jackhammering and descaling. This not only adds to the overall cost but also to the timeline of the repair work, which can be inconvenient for customers. The sentiment underscores that while the initial interaction may have been satisfactory, subsequent experiences caused a shift toward dissatisfaction, which is compounded by a lack of clear communication regarding the scope of work required. Overall, the reviews suggest that Delco Storm & Sewer Services may benefit from improved processes in evaluating customer needs and executing jobs with a greater degree of thoroughness and assurance. A more transparent assessment process could foster better customer trust and limit the necessity for follow-up complications, ultimately enhancing the overall customer experience. Read less