Overview of Company Customer Sentiment Analysis in January
The reviews for All-Star Property Management and Maintenance reflect a mixed sentiment overall. While some customers praise the professionalism and quality of work by Terrell, especially for smaller jobs completed efficiently and on budget, other reviewers highlight significant issues regarding credentials, payment methods, and the quality of larger projects. There are notable frustrations regardi... Read more
The reviews for All-Star Property Management and Maintenance reflect a mixed sentiment overall. While some customers praise the professionalism and quality of work by Terrell, especially for smaller jobs completed efficiently and on budget, other reviewers highlight significant issues regarding credentials, payment methods, and the quality of larger projects. There are notable frustrations regarding communication, timely service, and the final results of the work done. This indicates a divide in customer satisfaction; while some clients are satisfied with the service, others express strong dissatisfaction, suggesting inconsistencies in the quality and professionalism of the company. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews present a contrasting image of All-Star Property Management and Maintenance. On one hand, certain clients commend Terrell for his punctuality, professional demeanor, and affordability, particularly for smaller tasks like wall mounting TVs or building stairwells. These customers appreciated the quick turnaround times and the quality of the finished product, leading to positive recommend... Read more
The reviews present a contrasting image of All-Star Property Management and Maintenance. On one hand, certain clients commend Terrell for his punctuality, professional demeanor, and affordability, particularly for smaller tasks like wall mounting TVs or building stairwells. These customers appreciated the quick turnaround times and the quality of the finished product, leading to positive recommendations. Conversely, a significant portion of the feedback highlights serious concerns about the company's credibility and professionalism. Issues raised include a lack of proper credentials such as insurance and a mercantile license, which has led to distrust among potential clients. The payment method preferred by Terrell, specifically CashApp, is seen as unprofessional by some customers, further contributing to their negative experiences. There are also complaints about delayed services and unsatisfactory workmanship on certain projects, leading to a negative sentiment surrounding these particular interactions. Common themes include the distinction in service quality depending on the job's nature and size Read less