Sureway Comfort John Wilcox Plumbing Heating Cooling

This contractor demonstrates strong overall performance with particular strengths in professionalism, project completion, and technical expertise. The company consistently receives praise for punctuality, courteous technicians, thorough explanations, and quality workmanship across plumbing and HVAC services. However, pricing emerges as a notable weakness, with multiple customers citing unexpectedl... Read more

This contractor demonstrates strong overall performance with particular strengths in professionalism, project completion, and technical expertise. The company consistently receives praise for punctuality, courteous technicians, thorough explanations, and quality workmanship across plumbing and HVAC services. However, pricing emerges as a notable weakness, with multiple customers citing unexpectedly high charges, lack of transparent billing breakdowns, and quotes significantly above competitors. Four negative reviews (from 2013, 2023, 2024) document serious issues including sloppy work, dishonesty, poor customer service, and unresponsiveness to warranty claims, which temper the otherwise strong positive sentiment. Read less