Sullivan Super Service

Sullivan Super Service demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, knowledge, and clear communication. However, the company is significantly hampered by widespread pricing concerns—many customers report being quoted inflated prices, experiencing bait-and-switch tactics with advertised specials, and feeling overcharged relat... Read more

Sullivan Super Service demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, knowledge, and clear communication. However, the company is significantly hampered by widespread pricing concerns—many customers report being quoted inflated prices, experiencing bait-and-switch tactics with advertised specials, and feeling overcharged relative to actual work performed. Project completion shows mixed results, with some customers reporting incomplete work, failed follow-ups, and instances where technicians recommended unnecessary services. The volume of negative reviews citing aggressive upselling and commission-based incentives suggests systemic pricing practices that undermine customer trust despite individual technician competence. Read less