Sullivan Super Service

The reviews of Sullivan Super Service illustrate a significant dichotomy in customer sentiment. From the detailed feedback:Positive Experiences: - Many customers reported prompt service, often being seen the same day they called. Reviewers highlighted the professionalism and expertise of specific technicians, such as Jordan and Brandon, noting their courteous, friendly disposition, and effectiv... Read more

The reviews of Sullivan Super Service illustrate a significant dichotomy in customer sentiment. From the detailed feedback:Positive Experiences: - Many customers reported prompt service, often being seen the same day they called. Reviewers highlighted the professionalism and expertise of specific technicians, such as Jordan and Brandon, noting their courteous, friendly disposition, and effective problem-solving skills. Positive comments often included phrases like "fantastic service" and "highly recommend," suggesting a trustworthy experience when service expectations were met.Negative Experiences: - A recurring theme across several reviews points to high costs and perceived dishonesty in pricing structures. Multiple customers expressed frustration with being charged significantly more than initially quoted or advertised, sometimes leading to additional unexpected expenses. Instances of billed work not meeting customer expectations coupled with poor follow-up on service estimates contributed to feelings of exploitation, particularly among reviews mentioning Read less