Steven Stadterman Plumbing & Heating

Analyzing the provided reviews reveals a troubling pattern of complaints against Steven Stadterman Plumbing & Heating. Key themes include allegations of dishonesty, incompetence, and unprofessional conduct:Dishonesty and Overcharging: Multiple reviewers reported being overcharged significantly for services rendered. The first reviewer went as far as claiming they were attempted to be charged six t... Read more

Analyzing the provided reviews reveals a troubling pattern of complaints against Steven Stadterman Plumbing & Heating. Key themes include allegations of dishonesty, incompetence, and unprofessional conduct:Dishonesty and Overcharging: Multiple reviewers reported being overcharged significantly for services rendered. The first reviewer went as far as claiming they were attempted to be charged six times the actual worth of the job. The second reviewer shared frustrations over unexpected costs, particularly after being misdirected about fittings and facing complications during inspections.Poor Communication and Service: There is a recurring issue regarding communication. One reviewer stated that Steve went "AWOL," not responding to calls or texts after failing to meet the agreed-upon terms. This lack of responsiveness when customers seek assistance exacerbates the frustration and dissatisfaction experienced by clients.Quality of Work: The first review is particularly alarming, as it outlines serious damages made to the property and non-compliant installations based on direct advice from Steve. This raises concerns about the quality of work being delivered, leading to additional expenses for remediation.Professionalism and Behavior: The first reviewer detailed abusive verbal behavior and inappropriate comments towards women, reflecting a significant concern about professionalism and respect within interactions. This aspect significantly impacts the overall customer experience and reflects poorly on the company Read less