Sonny Raso Plumbing

The reviews for Sonny Raso Plumbing convey a divided sentiment. While one review praises Sonny for his professionalism and problem-solving skills, the other sharply criticizes him as untrustworthy and incompetent, highlighting significant delays and unfinished work. Overall, there is a mix of positive recognition for Sonny's abilities and severe dissatisfaction regarding project completion and cus... Read more

The reviews for Sonny Raso Plumbing convey a divided sentiment. While one review praises Sonny for his professionalism and problem-solving skills, the other sharply criticizes him as untrustworthy and incompetent, highlighting significant delays and unfinished work. Overall, there is a mix of positive recognition for Sonny's abilities and severe dissatisfaction regarding project completion and customer service. Detailed Sentiment Analysis: The reviews present contrasting opinions about Sonny Raso Plumbing. The positive review highlights Sonny's intelligence and professionalism, noting his effectiveness in resolving plumbing issues and strongly recommending the service. This suggests that there are customers who have had satisfactory experiences and appreciate Sonny's skills. In stark contrast, the negative review expresses deep frustration and disappointment. The reviewer describes a harrowing experience involving a six-month delay in completing a bathroom renovation, during which they paid in full based on promises made by Sonny. This review points out not only the lack of completion but also the need for additional repairs by another company, leading to extra expenses, which suggests a lack of reliability and accountability. Common findings across the reviews indicate a significant divide in customer experiences. While some clients seem to regard Sonny as capable and recommendable, others have encountered severe issues regarding timeliness and deliverability. This dichotomy may point to variability in service quality or project management inconsistencies. Potential customers may wish to proceed with caution, considering both positive feedback and serious warnings. Read less