Restano Heating, Cooling & Plumbing

Restano Heating, Cooling & Plumbing earns strong marks for professionalism and experience across a large volume of reviews, with dozens of customers explicitly praising punctuality, courteous technicians, knowledgeable staff, and thorough workmanship on complex HVAC and plumbing installations. Project completion scores well overall, with most jobs described as finished on time and cleanly, though ... Read more

Restano Heating, Cooling & Plumbing earns strong marks for professionalism and experience across a large volume of reviews, with dozens of customers explicitly praising punctuality, courteous technicians, knowledgeable staff, and thorough workmanship on complex HVAC and plumbing installations. Project completion scores well overall, with most jobs described as finished on time and cleanly, though a small number of reviews cite incomplete work, a non-functioning furnace after repeated service visits, and one instance of a promised rebate form never being delivered. Pricing is the most polarizing dimension: while several reviewers explicitly describe costs as fair and reasonable — and one notes no price gouging during a heat emergency — a meaningful cluster of reviews (spanning multiple years) describe charges as excessive, opaque, or unjustified, including a 700%+ parts markup complaint and refusal to provide itemized invoices. The overall score reflects a contractor with genuine strengths in technical execution and customer-facing professionalism, tempered by a persistent and credible pattern of pricing complaints that cannot be dismissed. Read less