RD Smith Plumbing

R.D. Smith Plumbing receives generally positive feedback on technical skill and responsiveness, with multiple reviewers praising knowledgeable work and same-day availability. However, a significant negative review details a serious professionalism failure — a technician left an elderly customer's work area covered in feces and waste, refused to clean up, and showed a dismissive attitude, which m... Read more

R.D. Smith Plumbing receives generally positive feedback on technical skill and responsiveness, with multiple reviewers praising knowledgeable work and same-day availability. However, a significant negative review details a serious professionalism failure — a technician left an elderly customer's work area covered in feces and waste, refused to clean up, and showed a dismissive attitude, which materially drags down both the professionalism and project completion scores. Project completion is mixed: one review notes the clog was only partially fixed, while others praise timely and complete work. No reviews mention pricing at all, so that dimension cannot be scored. The small review pool of only 4 reviews — one of which is from 2020 and one from 2021 — limits the reliability of these scores considerably. Read less