Professional Plumbing Services Co

This contractor's review profile is overwhelmingly negative across nearly every dimension. Professionalism is the most critically damaged dimension, with 10 of 12 reviews describing no-shows, ignored calls, unanswered texts and emails, rude or dismissive responses, and broken promises — offset only slightly by two positive reviews praising Wayne and Susie's communication and demeanor. Project co... Read more

This contractor's review profile is overwhelmingly negative across nearly every dimension. Professionalism is the most critically damaged dimension, with 10 of 12 reviews describing no-shows, ignored calls, unanswered texts and emails, rude or dismissive responses, and broken promises — offset only slightly by two positive reviews praising Wayne and Susie's communication and demeanor. Project completion is similarly alarming, with multiple reviewers reporting abandoned jobs, work left unfinished, failure to return for warranty callbacks, and at least one confirmed installation defect (a disconnected pipe) that caused a $352 water bill and was never remedied. Pricing drew complaints about non-itemized receipts, unexpected requests for additional money mid-job, and evaluation fees charged with no follow-through work delivered. Experience scores marginally higher due to two detailed positive reviews praising Wayne's diagnostic skill and workmanship quality, but is undercut by accounts of shoddy installation, half-finished repairs, and a leaking pipe within three months of service. Read less