Poillucci Plumbing

Poillucci Plumbing has a deeply mixed record across a large review base spanning nearly two decades. Professionalism scores are dragged down by multiple credible complaints about rude or unprofessional behavior — including from the owner himself — though a substantial majority of reviewers describe courteous, communicative, and timely technicians. Pricing is the weakest dimension: a recurring ... Read more

Poillucci Plumbing has a deeply mixed record across a large review base spanning nearly two decades. Professionalism scores are dragged down by multiple credible complaints about rude or unprofessional behavior — including from the owner himself — though a substantial majority of reviewers describe courteous, communicative, and timely technicians. Pricing is the weakest dimension: a recurring and specific pattern of complaints about high charges, lack of itemized billing, a mandatory $85 trip/quote fee, and pressure tactics significantly undermines the positive pricing mentions. Project completion is moderate-positive, with many reviewers praising same-day or next-day resolution, but offset by several serious cases of incomplete work, misdiagnosis, abandoned jobs, and situations requiring a second company to finish or correct the work. Experience scores reflect genuine technical skill praised by many long-term customers and real estate professionals, but are tempered by documented cases of misdiagnosis, shoddy workmanship, and at least one instance of alleged deliberate deception to upsell services. Read less