Overview of Company Customer Sentiment Analysis in January
The recent reviews for Pittsburgh's Best Plumbing reflect a sentiment predominantly characterized by dissatisfaction and frustration. Many customers expressed disappointment with poor communication and reliability, highlighting missed appointments and delays without notifications. Several reviewers mentioned a lack of professionalism, particularly regarding the handling of jobs and communication w... Read more
The recent reviews for Pittsburgh's Best Plumbing reflect a sentiment predominantly characterized by dissatisfaction and frustration. Many customers expressed disappointment with poor communication and reliability, highlighting missed appointments and delays without notifications. Several reviewers mentioned a lack of professionalism, particularly regarding the handling of jobs and communication with customer service. While there were some positive remarks about the competence of individual technicians, the overall experience was marred by issues such as billing concerns, inadequate cleanup after service, and delayed follow-ups. As a consequence, a significant number of customers felt misled by the company Read less