The overall sentiment surrounding Pipe & Power appears to be negative, primarily due to issues related to communication and reliability. A customer expressed frustration over a lack of follow-through after scheduling a service, which led to inconvenience and necessitated last-minute alternatives.
The review highlights significant shortcomings in customer service, particularly in the areas of communication and reliability. The customer had reached out well in advance and made subsequent follow-ups, only to experience a complete lack of response when the service was not provided. This indicates potential systemic issues within the company's scheduling and customer notification processes. The... Read more
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