Patrick Chase Plumbing

Pat Chase has a strong base of loyal, satisfied customers who consistently praise his responsiveness, fair pricing, and honest approach — he is frequently described as not upselling unnecessary work, which is a meaningful differentiator. Professionalism scores well overall but is dragged down by several credible negative reviews citing poor communication, no-shows, and one instance of leaving a ... Read more

Pat Chase has a strong base of loyal, satisfied customers who consistently praise his responsiveness, fair pricing, and honest approach — he is frequently described as not upselling unnecessary work, which is a meaningful differentiator. Professionalism scores well overall but is dragged down by several credible negative reviews citing poor communication, no-shows, and one instance of leaving a customer without a working toilet for six days. Project completion is the most concerning dimension: multiple negative reviews describe serious workmanship failures — including an incorrectly installed whole-house water filter, a main drain pipe left unconnected to sewage causing a sewer smell requiring jackhammer repair, wrong caulking that failed within months, and a dishwasher drained incorrectly — all of which required costly remediation by other plumbers. Experience scores moderately well given the volume of positive technical feedback, but the severity and specificity of the negative workmanship complaints prevent a high score. Pricing is the strongest dimension, with the vast majority of reviewers explicitly calling out fair or reasonable rates, though two reviewers described his pricing as expensive. Read less