Nussbaumer Plumbing

Across the reviews analyzed, several key themes emerged regarding Nussbaumer Plumbing:Poor Communication: Many customers cited a complete lack of communication after service requests. Reviews frequently mention unreturned phone calls, unanswered voicemails, and general ghosting by the company. Customers often felt left in the dark regarding the status of their service or the necessity of repairs, ... Read more

Across the reviews analyzed, several key themes emerged regarding Nussbaumer Plumbing:Poor Communication: Many customers cited a complete lack of communication after service requests. Reviews frequently mention unreturned phone calls, unanswered voicemails, and general ghosting by the company. Customers often felt left in the dark regarding the status of their service or the necessity of repairs, leading to heightened frustration.Unprofessional Behavior: Several reviewers described encounters with Nussbaumer employees as unprofessional, including rude behavior from office staff and disrespectful communication during phone calls. Instances where technicians left without completing work, did not honor warranties, or charged for services not rendered were commonly reported.Overcharging and Misdiagnoses: A significant number of reviews included complaints about excessive charges for repairs and services that seemed unnecessary. Many customers mentioned being billed for work on items that were supposedly covered by their warranty or being told that foundational issues required extensive (and costly) fixes that were later proven to be incorrect by other plumbers. High-pressure sales tactics and an apparent focus on upselling were also noted.Lack of Accountability: Customers reported that when issues arose Read less