Mr. Rooter Plumbing of Pittsburgh
1.2 /5 (236 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The recent reviews for Mr. Rooter Plumbing of Pittsburgh reveal a deeply negative sentiment dominated by dissatisfaction regarding service quality, pricing practices, and customer communication. While there are scattered positive mentions praising individual technicians for their professionalism, the overwhelming feedback points to systemic issues within the company, including overcharging, poor j... Read more
Services Offered Verified by Business
Soil backfilling and compaction
Bathtub repair
Drain installation
Drain repair
Excavation
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower repair
Sink repair
Sump pump installation
Toilet installation
Toilet repair
Trench digging
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
30%
- Professionalism
40%
- Experience
40%
- Completion
30%
Overview of Company Customer Sentiment Analysis in January
Across the reviews, several key themes emerge that paint a troubling picture of Mr. Rooter Plumbing.High Prices and Questionable Pricing Practices: Many reviewers report being shocked by the quoted prices. For instance, a customer mentioned being charged $366 for a simple flush valve replacement, highlighting a perception that the company takes advantage of vulnerable customers, particularly th... Read more