Miller Plumbing Heating Cooling Electric

Miller Plumbing Heating and Cooling has a deeply polarized review profile: a loyal base of long-term customers who praise consistent, high-quality work, and a substantial volume of negative reviewers who report serious pricing concerns including dramatically inflated quotes, undisclosed fees, and charges they allege were fraudulent or predatory. Pricing is the single most-mentioned dimension and c... Read more

Miller Plumbing Heating and Cooling has a deeply polarized review profile: a loyal base of long-term customers who praise consistent, high-quality work, and a substantial volume of negative reviewers who report serious pricing concerns including dramatically inflated quotes, undisclosed fees, and charges they allege were fraudulent or predatory. Pricing is the single most-mentioned dimension and carries the lowest score, with dozens of reviewers independently describing quotes 2x to 10x higher than competitors, hidden trip charges, and refusals to provide itemized billing. Professionalism scores are dragged down significantly by multiple accounts of no-shows, missed appointments, rude owner interactions, and a technician who allegedly trash-talked a competitor to pressure a sale. Project completion is mixed — positive reviewers describe thorough, complete work, while negative reviewers describe incomplete jobs, return visits that cost extra, and at least one case of a furnace not being fully reassembled. Experience scores are similarly split, with positive reviewers praising technical knowledge on complex installs (Navien, HVAC systems) and negative reviewers describing misdiagnoses and inexperienced technicians. Read less