McKean Plumbing & Heating

McKean Plumbing & Heating demonstrates strong overall performance with a WW Score of 82.1. The company excels in professionalism (87.2) and experience (88.1), with technicians consistently praised for punctuality, courtesy, knowledge, and problem-solving ability across 89 and 67 mentions respectively. Project completion is solid at 85.3 across 76 mentions, with most jobs finished on time and follo... Read more

McKean Plumbing & Heating demonstrates strong overall performance with a WW Score of 82.1. The company excels in professionalism (87.2) and experience (88.1), with technicians consistently praised for punctuality, courtesy, knowledge, and problem-solving ability across 89 and 67 mentions respectively. Project completion is solid at 85.3 across 76 mentions, with most jobs finished on time and follow-through honored. However, pricing emerges as a notable weakness at 72.5, with 28 mentions revealing customer concerns about high costs, unexpected charges, and occasional overcharging—though the company generally delivers quality work that justifies mid-to-premium pricing. The company shows strong integrity and willingness to correct errors. Read less