Mark J Puharic Plumbing & Heating

Mark Puharic Plumbing receives a below-average WW Score of 48.3, driven primarily by severe professionalism and pricing concerns. Multiple reviews document poor communication (unreturned calls, unresponsiveness to complaints), unethical billing practices (charging for work after customer objection, triple-charging without explanation), and aggressive upselling tactics that appear designed to maxim... Read more

Mark Puharic Plumbing receives a below-average WW Score of 48.3, driven primarily by severe professionalism and pricing concerns. Multiple reviews document poor communication (unreturned calls, unresponsiveness to complaints), unethical billing practices (charging for work after customer objection, triple-charging without explanation), and aggressive upselling tactics that appear designed to maximize costs rather than solve problems efficiently. Pricing is consistently flagged as excessive ($180–$195/hr, undisclosed $90 service fees, inflated labor charges). While some reviews acknowledge technical competence and occasional follow-through, these positives are heavily outweighed by documented instances of incomplete work, missed inspections, and apparent dishonesty in problem diagnosis. Read less