Krupp Whitney Plumbing

The reviews for Krupp Whitney Plumbing reveal a split in customer sentiment, reflecting both high satisfaction levels and severe grievances. Notable positive comments emphasize the professionalism, friendliness, and expertise of certain staff members like Nathan, Tim, Tyler, Scott, and others. Customers have reported being pleased with transparent communication, quick scheduling, and effective pro... Read more

The reviews for Krupp Whitney Plumbing reveal a split in customer sentiment, reflecting both high satisfaction levels and severe grievances. Notable positive comments emphasize the professionalism, friendliness, and expertise of certain staff members like Nathan, Tim, Tyler, Scott, and others. Customers have reported being pleased with transparent communication, quick scheduling, and effective problem resolution during their plumbing needs. Particularly, their willingness to explain issues and provide insights on plumbing systems has been appreciated, and several clients indicated they plan to continue using their services in the future. However, the negative feedback is concerning and includes claims of sloppy work, miscommunication, and even dangerous situations like digging without proper precautions and damaging electrical lines. Some reviewers expressed frustration over incomplete projects and poor follow-up after services were rendered. Price estimates also appear to be a contentious issue, with some customers feeling that they were not adequately informed of costs before work commenced or were quoted significantly higher charges than expected. Common themes in the reviews showcase the inconsistency of service quality from Krupp Whitney Plumbing. While some customers advocate for the business after receiving high-quality work and thorough service, others warn potential clients to avoid the company due to distressing experiences, pointing toward training and oversight issues within the team as factors that may contribute to these discrepancies. The sentiment varies from trust and recommendability to frustration and caution. Read less