Knechtel Plumbing

Knechtel Plumbing demonstrates solid overall performance with a WW Score of 78.2, supported by substantial review volume. The company excels in experience and technical skill (82.0), with many customers praising thorough, quality workmanship. Professionalism (79.0) is generally strong, though marred by significant lapses in communication and follow-through on commitments, particularly in emergency... Read more

Knechtel Plumbing demonstrates solid overall performance with a WW Score of 78.2, supported by substantial review volume. The company excels in experience and technical skill (82.0), with many customers praising thorough, quality workmanship. Professionalism (79.0) is generally strong, though marred by significant lapses in communication and follow-through on commitments, particularly in emergency situations. Pricing (80.0) is consistently described as reasonable and fair. However, project completion (76.0) is the weakest dimension, with documented failures including incomplete callbacks, missed emergency appointments, and quality issues requiring rework. The company shows strong historical performance but recent reviews (2023) reveal serious concerns about customer communication, fixture selection, and workmanship quality. Read less