City Plumbing Heating & Air Conditioning

City Plumbing demonstrates mixed performance across dimensions. Professionalism scores 72 based on 11 mentions, reflecting consistent punctuality and politeness but tempered by complaints about messiness and rudeness from management. Pricing is a significant weakness at 48, driven by multiple complaints about overcharging, lack of transparency, and billing disputes across 6 mentions. Project compl... Read more

City Plumbing demonstrates mixed performance across dimensions. Professionalism scores 72 based on 11 mentions, reflecting consistent punctuality and politeness but tempered by complaints about messiness and rudeness from management. Pricing is a significant weakness at 48, driven by multiple complaints about overcharging, lack of transparency, and billing disputes across 6 mentions. Project completion scores 71 based on 10 mentions, with several successful jobs offset by failures to diagnose problems correctly and incomplete follow-through on callbacks. Experience scores 78 based on 8 mentions, showing solid technical capability but occasional lapses in problem-solving. The WW Score of 68.2 reflects a contractor with reliable fundamentals but serious concerns about pricing transparency and customer trust. Read less