CALFO

The analysis of recent reviews for Calfo Home Services reveals a clear discontent among a substantial portion of their customer base. Many reviewers reported alarming experiences with inflated pricing. For instance, several instances indicate service quotes that were significantly higher than average market rates for similar repairs. This has led to accusations of exploitation, particularly affect... Read more

The analysis of recent reviews for Calfo Home Services reveals a clear discontent among a substantial portion of their customer base. Many reviewers reported alarming experiences with inflated pricing. For instance, several instances indicate service quotes that were significantly higher than average market rates for similar repairs. This has led to accusations of exploitation, particularly affecting vulnerable clients such as the elderly. Common complaints centered around the seemingly routine practice of upselling or misdiagnosis, with many customers highlighting instances where repairs suggested by technicians led to further issues, unnecessary costs, or even hazardous conditions like gas leaks. A review cited that after inviting Calfo for what should have been a minor maintenance task, the customer faced a grossly inflated quote for repairs that were later deemed unnecessary by independent technicians. Moreover, customers frequently expressed frustration over the company's customer service. A significant number of reviewers reported difficulty in reaching management or receiving follow-up communication after their initial service interactions. Responses were often described as dismissive, with several customers mentioning being ignored or receiving appliance gift cards as inadequate compensation for egregious service lapses. Despite these negative experiences, a few customers did report positive interactions characterized by quick response times during emergencies, competent technician service, and ultimately satisfactory resolutions. However, these positive comments were notably overshadowed by the multitude of negative feedback that depicted a company overly focused on maximizing profits rather than ensuring customer satisfaction or safety. In summary, while Calfo Home Services does appear to have a core of reliable technicians capable of resolving HVAC issues, the overarching sentiment points toward systematic problems involving pricing practices and customer service that detract significantly from its overall reputation. Potential customers would be advised to exercise considerable caution and seek additional estimates before engaging with this service provider. Read less