Albert’s Heating & Air Conditioning

Albert's Heating and Air Conditioning earns strong marks across all four dimensions, driven by a large volume of reviews praising courteous, knowledgeable technicians and long-term customer loyalty spanning decades. Professionalism is the most consistently mentioned dimension, with numerous reviewers citing prompt arrivals, clear communication, and respectful conduct. Project completion scores are... Read more

Albert's Heating and Air Conditioning earns strong marks across all four dimensions, driven by a large volume of reviews praising courteous, knowledgeable technicians and long-term customer loyalty spanning decades. Professionalism is the most consistently mentioned dimension, with numerous reviewers citing prompt arrivals, clear communication, and respectful conduct. Project completion scores are solid but are modestly penalized by one detailed 2-star review describing significant scheduling delays, repeated rescheduling over six weeks, and unresolved hot water issues after installation — a meaningful data point that cannot be ignored. Pricing is generally viewed favorably, with multiple reviewers calling the company affordable, reasonable, and transparent, though one older review described a pushy upsell attempt by a technician. Experience scores well overall, supported by references to skilled diagnostics, quality installations, and problem-solving, though the same 2-star review raises concerns about a technician declaring a job impossible that other companies were willing to complete. Read less