5-Star Air

The overwhelming majority of reviews praise 5-Star Air's technicians — particularly Dan and Brian — for professionalism, friendliness, punctuality, and quality workmanship across a wide range of plumbing and HVAC jobs. Project completion scores well overall, with many reviewers noting jobs were finished quickly, cleanly, and with good follow-through including warranty company assistance. Howev... Read more

The overwhelming majority of reviews praise 5-Star Air's technicians — particularly Dan and Brian — for professionalism, friendliness, punctuality, and quality workmanship across a wide range of plumbing and HVAC jobs. Project completion scores well overall, with many reviewers noting jobs were finished quickly, cleanly, and with good follow-through including warranty company assistance. However, four negative reviews introduce meaningful penalties: one describes the owner yelling at a customer and refusing to complete work, one details a verbal pricing agreement that was later broken with no warranty on labor, one documents a half-finished toilet replacement with damage left behind, and one presents a detailed pricing dispute suggesting charges well above national averages. Pricing scores moderately due to a mix of 'fair' and 'reasonable' praise alongside two substantive complaints about hidden or inflated costs. Experience scores well given the volume of specific, detailed praise for technical problem-solving, but is tempered by the incomplete work complaint. Read less