Tamasi Plumbing & Heating

From the shared reviews, Tamasi Plumbing & Heating emerges as a company with strong technical capabilities and a dedicated workforce, evidenced by the positive remarks regarding their professionalism and the promptness in delivering services. Customers appreciated the compassionate approach of employees who focused on repairing existing systems instead of pushing for new installations, reflecting ... Read more

From the shared reviews, Tamasi Plumbing & Heating emerges as a company with strong technical capabilities and a dedicated workforce, evidenced by the positive remarks regarding their professionalism and the promptness in delivering services. Customers appreciated the compassionate approach of employees who focused on repairing existing systems instead of pushing for new installations, reflecting a genuine concern for client wellbeing over profit. Temporary solutions that provided fast callbacks and clean service were often lauded. However, there are significant red flags raised in several reviews regarding customer service practices that seem to undermine the positive aspects of the company. A notable number of dissatisfied customers reported feeling deceived on pricing structures. Instances of being charged for minimal work or for time that seemingly did not yield results left them feeling exploited. Comments regarding the lack of upfront estimates, and the insistence on cash or check payment without clarity during the initial contact, were particularly concerning. Equally troubling were the complaints about communication issues, including the handling of invoices, which were primarily handwritten and lacked professional detail. Several customers also voiced their frustration regarding staff preparedness Read less