Review and analyze now for company Bommer Plumbing & Drain Cleaning and provide the analysis in the discussed format for the following reviews: '''They are superheroes!! Even after hours , on time in the most needed time! Thank you! I had an appointment scheduled for Monday the 22 of July between 8-10am. No one showed.
This appointment cost me a day off of work. Very disappointed and unprofessional.
the plumber who came out, trebor, was very good. I would hire him if needed.
however, we had the protection plan under our water company and they sent over a different plumber at no cost to us Cameron saved the day! Our experience started out a bit rocky. Cameron was the 2nd tech to come and having a calming, confident demeanor.
He immediately put our minds at ease that he was the man for the job! Upon entering our house, he introduced himself right away to everyone, even the dog, put his booties on and got to work. Quickly our issue was resolved.
He showed my husband that the problem was resolved before leaving. Should I ever need plumbing help again, I will ask for Cameron! He truly is an asset to your company and knows his stuff! High prices, on time So far so good, done a good job Toilet leaked High price , came out right away Very professional, I called and was scheduled for the next day between 2 -4, but he came at 1 (with a confirmation phone call before hand) Jim was great, looked at the issue, gave me a price and some advice.
Will definitely use them again. We had a clogged sewer line which flooded our laundry room, and someone came out right within the window we were told they would.
We also received a phone call, a text, and an email letting us know they were on their way. He fixed the issue and also informed us of another problem that will need to be fixed or we'll have the same problem again.
He was friendly and knowledgeable. I hired Bommer for a garbage disposal replacement.
It was easy to set up the appointment and I received regular communication from the company and repair person. Jim was professional, friendly, and efficient.
I would hire again. A pipe broke on Thursday (Thanksgiving).
Friday morning I entered a Yelp request for a quote from Bommer plumbing. (Yelp site now says response is typically within 9 hours, although at the time I'd thought it was 4 hours).
Nothing back on Friday, Saturday, or Sunday in spite of their "24 hour service" claim. Early Monday morning I receive a message saying "technician can't evaluate from picture and will need to come onsite to quote.
If you accept quote, $87 charge will be waived". I can understanding wanting more info, but how about a call or request for more detail first, before charging $87 for an estimate? Compare this to JB Plumbing, where the owner responded within 10 minutes of my request, happened to live nearby and came over to check out the situation (no charge) and then gave me options since he didn't have needed part in hand.
One of the options was to wait and see what other plumbers responded. If no one was available, let him know and he'd send one of his techs from Phila on Saturday.
Long story short - go with JB and skip the M-F, no holiday support Bommer. Maybe it was just an off time or they aren't set up to respond to yelp quickly, but they should say so in their listing.
Trusted professionals all the way! We had a leak in our downstairs bathroom which was clearly caused by the master shower directly upstairs. We initially called in another plumber, and he and his boss felt very strongly that a hairline crack in the pan of our master shower was causing the issue.
They came back with an estimate of $7,000 to redo the entire master shower (and vanity). What? We called Bommer Plumbing for a second opinion and boy, are we glad we did.
Jim arrived right on time and he worked with my husband and me to troubleshoot the leak. He spent close to 90 minutes at our place.
Long story short, the culprit of the leak was worn caulk along the top of of the master shower basin, NOT a hairline crack. We all cheered when the source was found! We saved thousands of dollars with this (accurate) diagnosis.
And he even pointed out a potential issue with the electric source for our downstairs bathroom fan. Jim was knowledgeable, professional, courteous, and hilarious.
We were cracking jokes like old buds. He was awesome! And office staff is super friendly.
They keep you apprised of your plumber's whereabouts on the day of your appointment. They even send a picture of your plumber so you know what they look like ahead of time.
This was a great touch and much appreciated, as you can never be too careful these days. I cannot recommend this company enough.
Don't do what we did and call Bommer Plumbing second...call them FIRST. We called them after finding a gas leak and again when our toilet started to leak.
Both times we were schedule promptly and with care. I love that you get a text with a photo and information about the plumber coming to your property.
They also text you when they're on the way. We've had the pleasure of working with Jim, Austin, and Keith.
All three of them were incredibly professional and personable. Jim and Austin gave us a second opinion on an "issue" another plumbing company said we had with our hot water heater piping.
Spoiler alert - It wasn't a real issue. We will definitely be using Bommer going forward and recommending them to other people.
We've used Bommer Plumbing several times over the years and have always been very pleased with the quality of the work. Every member of their team has been wonderful to work with, and this week they were able to respond quickly to an emergency call.
I highly recommend Bommer for all of your plumbing needs. Well tbh the guy was nice and cool.
But the only problem is he came to fix a problem at my apartment and it didnt get fixed. Bommer is charging my landlord full price.
And i still dont have water. So either they gotta come back or somebody else.
And thats gonna be more money. A great job installing new technology, a no tank water purifier! Good value, timely and clean! I am so thankful for Bommer Plumbing & Drain Cleaning! I would definitely use them again! I would definitely recommend them! Our sump pump broke and our basement flooded.
I contacted Bommer after hours through yelp asking questions and getting quotes and they responded right back to me! They came the next next morning and installed our new sump pump. Jim was so helpful and knowledgeable! Thank you again Jim! Was able to get out to the job I had fairly fast.
Gave great advice and did a job well done. Decided not to use them but appreciated their quick response.
I like companies They charge $87.00 to come out. I like the companies that come out & give Free Estimates.
I already paid $55 for Alliance to come out and they told me what I needed so I didn't want to pay another $87 for them to come out and get their charge for what I already needed to get repaired therefore I looked for another company who did free estimates. The woman I spoke to who works there Christine was very nice she did say they had a $60 off coupon to use and she did give me a price on a new toilet which the other company told me I needed.
But when I found a company who gave me free estimates this licensed & insured company repaired all the insides of my toilet tank & it cost me half the price. My toilet works perfectly.
Plus, I saved a lot of money! McGonigle Plumbing in Maple Shade, NJ ---ask for Tom. Main drain backed up into the basement and needed it snaked on a Sunday morning.
Bommer had an emergency line and came out within 90min of phone call. Emergency/weekend fee was very reasonable! Started working immediately.
Back to normal within an hour. Technician was knowledgeable and gave us recommendations to prevent reoccurrence and potential support from the township.
Would absolutely recommend! Great price and service. I called for service this morning and they were at my house in less than two hours.
I had a very bad clog (very very bad). He was able to fix the clog and was very nice and professional.
I will definitely use Boomer plumbing again!! I would recommend their service for anyone that has any kind of plumbing problem! Call them because my toilet was overflowing said that they would be a very soon never got any Cole no one ever After Roto Rooter came out and quoted me $7,500 dollars for a whole new main since mine was "broken" and couldn't be snaked, I went with a second opinion and called Bommer. Their receptionist and plumber were seriously awesome and had my problem fixed in 30 mins...for $300.
We will never go with anyone else after the crooks we encountered, that you tech Jim Murphy! Needed to replace a complicated hot water heater setup. Responded quickly and clearly communicated prices, whereabouts and plan for replacement.
Job took two days as my chimney was not up to code and both days received a call before the techs left and arrived on time. Jim was a pleasure to work with and exceeded my expectations.
Will definitely be returning to them for future work. Didn't call them first, the first call would not show up.
It was late, they came out they took care of it till it was done. I was very happy with their service.
Great service so far. Called them out tonight on emergency hot water heater flood.
Came out within an hour and it was after 9:30pm. Keith was awesome and explained everything to me.
They will be out first thing tomorrow to replace and get us back up and running. Thank you Keith.'''.
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