Need a Plumber

The sentiment analysis reveals a clear dichotomy in customer experiences with Need a Plumber. Positive reviews emphasized the efficiency and professionalism of the technicians, with multiple customers expressing satisfaction with timely responses and thorough work. Keyonie, in particular, received commendations for his courteous demeanor and skillful handling of plumbing issues. Many customers not... Read more

The sentiment analysis reveals a clear dichotomy in customer experiences with Need a Plumber. Positive reviews emphasized the efficiency and professionalism of the technicians, with multiple customers expressing satisfaction with timely responses and thorough work. Keyonie, in particular, received commendations for his courteous demeanor and skillful handling of plumbing issues. Many customers noted that their calls were returned quickly, and that work was performed promptly, often exceeding their expectations in terms of quality. Conversely, a recurring theme among the negative reviews is the dissatisfaction surrounding the pricing model. Numerous clients expressed frustration at how charges were structured, particularly highlighting instances of being billed for time that they felt was excessive relative to the work completed. For example, complaints about being charged incrementally for parts of the hour Read less