Overview of Company Customer Sentiment Analysis in January
The reviews for Master Repair Services indicate a highly negative sentiment overall, reflecting severe dissatisfaction from clients. It appears that numerous customers feel they were subjected to unprofessional practices, inadequate workmanship, and poor communication. Many have expressed frustration over being ghosted after initial engagements and report harassing behavior related to payments lon... Read more
The reviews for Master Repair Services indicate a highly negative sentiment overall, reflecting severe dissatisfaction from clients. It appears that numerous customers feel they were subjected to unprofessional practices, inadequate workmanship, and poor communication. Many have expressed frustration over being ghosted after initial engagements and report harassing behavior related to payments long after the services were supposed to be completed, with several alleging deceptive practices regarding the quality of materials used and the qualifications of the contractor. Overall, the consensus is clear: potential clients are advised to avoid this company entirely. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews elucidate a plethora of grievances against Master Repair Services, centered predominantly on unprofessionalism, poor craftsmanship, and inadequate client management. A common thread throughout the feedback is the feeling of being ignored or treated dismissively, with clients citing a lack of communication both during and after project execution. Many reviewers express frustration ove... Read more
The reviews elucidate a plethora of grievances against Master Repair Services, centered predominantly on unprofessionalism, poor craftsmanship, and inadequate client management. A common thread throughout the feedback is the feeling of being ignored or treated dismissively, with clients citing a lack of communication both during and after project execution. Many reviewers express frustration over the contractor's dishonesty, particularly regarding the installations of substandard materials at inflated prices and the claim that they are not correctly licensed for certain renovations within Philadelphia. This raises concerns about the legitimacy and ethical practices of the business, as several reviewers accuse the owner of misleading clients by cutting corners, utilizing unskilled subcontractors, and failing to adhere to architectural plans or project management protocols. Another frequent complaint involves the subpar quality of work done, including numerous construction errors such as improperly installed electrical systems, plumbing issues, and poorly executed drywall installation. Clients reported substantial financial burdens resulting from these mistakes, with renovation costs reportedly soaring due to necessary corrections of the shoddy work carried out by Master Repair Services. Moreover, the reviews highlight a troubling pattern of aggressive and inappropriate behavior from the company's owner when conflicts arose, with several clients mentioning harassment over payments without proper justification, unfounded legal threats, and the mishandling of personal property. In summary, the analysis reflects overwhelmingly negative feedback characterized by dissatisfaction with the operational integrity, project execution quality, and interpersonal dealings of Master Repair Services, leading to a strong recommendation against hiring the company. Read less
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