Best Choice Plumbing & Heating

The sentiment surrounding Best Choice Plumbing & Heating is predominantly negative, with multiple reviews highlighting severe concerns regarding the company's service quality and reliability. Key themes include:Unprofessional Behavior and Customer Service Issues: A significant number of reviews criticize the company for its poor customer service and lack of professionalism. Many customers report r... Read more

The sentiment surrounding Best Choice Plumbing & Heating is predominantly negative, with multiple reviews highlighting severe concerns regarding the company's service quality and reliability. Key themes include:Unprofessional Behavior and Customer Service Issues: A significant number of reviews criticize the company for its poor customer service and lack of professionalism. Many customers report rude interactions with administrative staff, unreturned calls, and a failure to honor promises regarding appointments and callbacks. Customers express feeling undervalued, with several indicating that they received no follow-up after service engagements.Poor Communication and Scheduling Problems: Reviewers often mention miscommunication about appointment times and services offered. Instances of no-shows, late arrivals without notice, and unscheduled delays caused frustration among customers, contributing to a feeling of neglect.Negligence and Quality of Work: A recurrent complaint involves the quality of the plumbing work completed. Multiple reviews outline experiences of damage inflicted by the technicians during jobs Read less