Adelphia Plumbing and Heating

2.9 /5 (19 Reviews Analyzed)
Workman Score
77.5/100
Based on
118 reviews analyzed
Yelp Angi Thumbtack Thumbtack Google Google
Score Data Quality
Strong evidence
All dimensions well covered

Overview of Company Customer Sentiment Analysis in March

Adelphia Plumbing and Heating has a mixed reputation based on recent customer reviews. While some clients praised the speed and professionalism of the service, highlighting effective communication from staff members, others reported troubling experiences involving perceived overcharging, unprofessional behavior, and a lack of accountability. A notable divergence exists between high praise for spec... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    50%
  • Professionalism
    60%
  • Experience
    70%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in March

Customer Service Experience: The reviews indicate a broad spectrum of customer service experiences. Some customers appreciated the friendly demeanor and attentiveness of specific technicians (e.g., a technician who helped with a leaking faucet and another who went above and beyond by assisting with household tasks). However, negative feedback often pointed to poor interactions with the office staf... Read more

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    What does the Wise Workman score mean?
    <70 Low
    71–80 Moderate
    81–100 High
    77.5
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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