Mako Management Solutions

The reviews present a stark contrast between a couple of positive experiences and a substantial number of negative ones. The handful of satisfied customers appreciated the friendly staff and their final results, particularly in straightforward projects like a pet store renovation. However, these positive sentiments are vastly overshadowed by the overwhelming dissatisfaction reported by others. Co... Read more

The reviews present a stark contrast between a couple of positive experiences and a substantial number of negative ones. The handful of satisfied customers appreciated the friendly staff and their final results, particularly in straightforward projects like a pet store renovation. However, these positive sentiments are vastly overshadowed by the overwhelming dissatisfaction reported by others. Common themes from the negative reviews include:Poor Project Management: Many reviewers described extensive delays in project completion, attributing their experiences to a lack of effective management. Projects quoted to take a certain duration were reported to take significantly longer, with some clients expressing that their jobs were left unfinished for extended periods.Ineffective Communication: Several reviewers noted a lack of proactive communication from the company. They reported that commitments made initially were not fulfilled, and that responses to their inquiries were delayed or dismissive.Unmet Expectations and Financial Exploitation: A frequent complaint involved unexpected costs and work not being completed as agreed upon. Customers felt that Mako Management Solutions exploited their financial situations, particularly during the scheduling and execution of renovations.Quality of Work and Follow-through: The quality of workmanship was heavily criticized, with specific mentions of poor drywall installation and unfinished renovations. Multiple reviewers expressed bitterness about having to hire additional contractors to rectify the issues left unresolved by Mako.Legal Action and Discontent: Some customers indicated that they felt compelled to take legal action against Mako due to their unresolved issues, showcasing a significant level of dissatisfaction that has led to long-lasting disputes and financial repercussions. Overall, the reviews strongly advocate against choosing Mako Management Solutions for renovation or construction needs due to the high likelihood of encountering similar issues faced by previous clients. Read less